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Researching the facts about MacKeeper

In today’s fast-paced technology era, it is quite difficult to earn customer trust, especially for the software products. Today we study the case of Mac OS X software called MacKeeper.

We studied numerous reviews on the Internet and in social media about legitimacy of MacKeeper, we dive into question and answer websites like stackexchange apple forum and that may be rather subjective or result from black PR by competitors, so it is up to you to decide on how to process this information and whether to believe it or not.

 

Today I am going to talk about MacKeeper, all-in-one tool for Mac that has rather controversial reviews all over the Internet, and will try to figure out whether it is scam or not.

MacKeeper seems to be quite a useful tool for the Mac OS X. Some of the tools may be irrelevant, as they are the same as built-in Mac OS X tools, such as Login Items, but agree, it is quite convenient to have all of these tools in one app, always at hand. MacKeeper offers a set of cleaning tools, data protection tool, an anti-theft tool, and even an antivirus (Internet Security). Many Mac users are skeptical about antiviruses for Macs, as they trust the built-in Mac OS X protection. Maybe exactly this fact initiated a wave of negative MacKeeper reviews. There was a Mac OS X virus called MacDefender, which pretended to be an antivirus, so the users confused the name of MacKeeper with MacDefender. Add to this the fact that MacKeeper is associated with antiviruses, and there it is – the program ends up with bad reputation. Moreover, some of the company’s affiliates used quite aggressive marketing tactics, thus annoying the users.

However, if we take a look at some facts, it may seem strange that MacKeeper was considered to be scam. Specifically, now it includes the Human Inside feature, where a real Apple Certified expert helps the users solve possible issues on their Macs. I guess scammers would not work with Apple Certified experts. What’s more, recently MacKeeper has hired an independent security researcher Chris Vickery to be a part of their team and a head of the Analytical and Security Center. Chris Vickery discovered vulnerability in one of MacKeeper’s databases. Instead of hiding this info, MacKeeper has made it public and concluded partnership with a person who discovered it. Scammers would not do that.

 

Deeper About MacKeeper

As I have already said, MacKeeper is something like a one-stop shop for Mac, with the following features:

Human Assistance.

To my mind, this is the most innovative feature of MacKeeper. Actually, it consists of two sub-features: Find & Fix and Geek on Demand. Find & Fix is when an Apple Certified Professional remotely connects to your Mac (of course you should allow such connection) and investigates the results of your system scan, giving advice on how to fix this or that issue, if any. By the way, this service is available 24/7, i.e. around the clock. As for Geek on Demand, this feature enables you to leave a request (demand) or question related to Macs, and an expert will answer within 48 hours.

Anti-Theft. A life saver tool when it comes to a lost or stolen Mac. By using an iSight webcam the tool can make a photo of the person who took away your Mac. Moreover, it is possible to track a Mac by using an iPhone app synced with Anti-Theft. Currently the app is available at the AppStore.

Internet Security.

Consists of Antivirus and Safe Browsing. Antivirus can protect your system from occasional Windows viruses that may come from Windows emulations or external hard drives, whereas Safe Browsing prevents online threats from entering your Mac.

Fast Cleanup.

This is a bunch of four cleaning tools that can be used either together or individually. The tools are Binaries Cutter, Languages Cutter, Cache Cleaner, and Logs Cleaner. They trim universal binaries that are not needed for your Mac’s architecture, remove unused language localizations from all your apps, empty caches and logs, accordingly. As a result, you can regain a significant amount of disk space, even several gigabytes.

Memory Cleaner.

This tool allows you to free up your Mac’s RAM that is occupied by resource-intensive apps. The stand-alone version of Memory Keeper is available at AppStore for $0.99.

Smart Uninstaller.

Have you ever noticed that many Mac apps are lacking their own built-in uninstallers? However, trashing is not enough, as app components are left behind and still take up disk space. Smart Uninstaller removes the apps completely, with all of those components.

Disk Usage.

Review the largest files on your Mac and remove those files that you no longer need. Simple as it is.

Duplicates Finder.

Detects files that you occasionally copied and forgot about those copies. Sometimes these copies may take quite a bunch of disk space, so you can remove all of them at once and free up this space with Duplicates Finder.

Data Encryptor.

If you want to keep your files private, you can assign double password protection to them, so that no one can view them. However, if you forget those passwords, you will not be able to view your files.

Shredder.

For even more security, you can not only remove your sensitive files, but also make them impossible to recover. This tool is similar to the Secure Empty Trash functionality in the Mac OS X.

Files Recovery.

On the contrary, this feature enables you to undelete your accidentally removed and trashed files. Unlike other similar apps, MacKeeper’s Files Recovery can also restore files from devices such as flash drives or external hard disk drives.

Backup.

To prevent data loss at all, it is crucial to create reserve copies of your important data. You can use MacKeeper’s Backup, functionality which is similar to Time Machine. However, unlike with Time Machine and other similar apps, with MacKeeper’s Backup feature you can also create reserve copies on devices such as flash drives or external hard disk drives.

Update Tracker.

To keep all of your apps up to date, you can track their updates from one place.

Default Apps.

To avoid opening your .png files with Adobe Photoshop and thus wasting time, you can assign a more “lightweight” app that should open this filename extension by default. Of course it also refers to other filename extensions.

Login Items.

Identical to the Login Items feature of the Mac OS X. Allows you to turn off automatic launches of specific apps upon startup, thus making the system log in faster.

 

Conclusion.

To conclude, I should say that it is up to you to decide whether you need MacKeeper or not. However, it is definitely NOT a scam.